Customer Service Evaluation

Dear [cn]:

   Thank you for entrusting your home sale to Success Realty – Marshfield. We would like to know just what you think of our company, our people and our service. Our success is based on quality service.

Your comments on this brief questionnaire will help us correct any shortcomings and maintain our high level of service.

Sincerely,

– Joel Luttropp
Broker/Owner


    Customer Service Evaluation

    Full Name (will not be shared)

    Address of property (optional)

    1. Were you satisfied with the service you received from your sales associate?

    YesNo

    2. Were you provided with market information showing how your home compared to others in your area?

    YesNo

    3. Did your sales associate maintain communication and advise you through each step of your transaction?

    YesNo

    4. Was your closing handled efficiently and courteously?

    YesNo

    5. How did you select Success Realty (check all that apply)?

    NewspaperBillboardOverall company image/brandBy friend or neighborWe previously served youAcquaintance of sales associate

    6. Were you pleased with the service you received from Success Realty overall?

    YesNo

    7. Was there anything that displeased you?!

    YesNo

    8. Would you recommend and use our company again?

    YesNo

    9. Do we have permission to share any of your comments in future advertising?
    YesNo